Reducing No-Shows for Cancer Radiotherapy Saves Lives

A national quality improvement initiative cut missed radiotherapy appointments, crucial for optimizing cancer care.

  • Patient no-show rates dropped by 39.8% (from 8.3% to 5.0%).
  • Program-level no-show rates decreased by 31.7% (from 8.2% to 5.6%).

Addressing barriers like transportation (62.3%) and unrelated patient illness (37.1%) improved adherence.

  • Effective interventions included developing workflows (68.9%) and creating internal resources (54.3%).

Journal Article by Chan K, Reilly E (…) Kirstein LJ et 7 al. in J Am Coll Surg

Copyright © 2025 by the American College of Surgeons. Published by Wolters Kluwer Health, Inc. All rights reserved.

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